nademola@gmail.com

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• 12. Oktober 2022 18:27

Please, I'm not able to download my order. Please send me the link to download my subscription that I paid for and my email is nademola@gmail.com Please, I don't want the new one please send me the old link that I paid for. You can send it to my email address. Thanks very much for your support 

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• 

  RN Support

  • 16. Oktober 2022 08:06

  We see that you purchased RealPlayer Plus v.18. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer v.18. You can install RealPlayer v.18 by clicking this link.

  https://customer.real.com/hc/en-us/articles/360057971913

  Once you have installed RealPlayer v.18, you will need to sign into it to activate your Plus features.

  Please note: We will not be making any more updates or bug fixes in this version.

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