I purchase Realplayer Plus Nov, 13/2021

Derrick Green

• 29. Oktober 2022 02:04

I had paid for Realplayer Plus and all its options for $39.99

I updated it today and it took me back to the

basic Realplayer with on options and the download speed back to very slow.

Please help fix this or just allow me to go back to the version I had, Thanks

0

• 

  RN Support

  • 12. November 2022 18:51

  You purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

  0

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.