Greg Maddox
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Greg Maddox hat einen Kommentar hinterlassen
I am assuming you are trying to use Real Player 25, and that you assume that you can still use the paid features for that because the plans page said you were buying "Real Player", not just "Real P...
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Greg Maddox hat einen Kommentar hinterlassen
Just FYI, they are probably going to launch a Real Player 26 version, and despite the fact that the plans page not saying you are only buying the paid features for the 25 version, if you try and up...
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Greg Maddox hat einen Kommentar hinterlassen
You beat me, @Elliot Owen, but guys, use the way back machine to check the site from the date you bought RealPlayer. We did not just pay for version 22 we paid for RealPlayer. Go to the Plan page ...
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Greg Maddox hat einen Kommentar hinterlassen
Yeah like most people in this forum, you fell for the bait and switch... apparently Realnetworks position on the issue is we are all wrong and should have known we were only buying the 22 version o...
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Greg Maddox hat einen Kommentar hinterlassen
Yeah, it is happening to everyone because EVERYONE thinks "Pay Once" means just that. Look at the RealPlayer Plans page. It does not say you are just buying the current version.https://www.real.co...
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Greg Maddox hat einen Kommentar hinterlassen
Mike Wu Yup since this issue came up I also downloaded Video downloadhelper. Lets be honest the only reason to buy RealPlayer is it is convenient, and you can be lazy, everything you download is a...
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Greg Maddox hat einen Kommentar hinterlassen
Yeah, I sent screen shots of the "Plan" page from the wayback machine from the day I ordered it, the payment page from the day I ordered it, none of which said the "pay once" was only for the 22 ve...
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Greg Maddox hat einen Kommentar hinterlassen
I am honestly pretty close to filling a complaint with the BBB, not that it will matter.
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Greg Maddox hat einen Kommentar hinterlassen
Mike Wu, I am not sure if by lifetime membership you mean the "pay once" if that is the case then yeah it seems RealPlayer is now a bait and switch were everything on the plans and sales page just ...
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Greg Maddox hat einen Kommentar hinterlassen
I tried call the North American phone number (Corporate Headquarters) Phone: 1-206-674-2700Utterly useless as one might expect now a days.You can get to an option to press 0 to talk to a person, bu...