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Herman, We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will let you know. In the meantime, we would like to try som...
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I've sent a message to the email address associated with your account. Please respond and we'll go from there.
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In this case, please let us know your old and new email, so that we can update it from our end.
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Customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a...
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When you originally purchased RealPlayer Plus, you purchased version RealPlayer Plus 16 under the same email, with that purchase, you received updates and support of that version for no additional ...
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To resolve this issue, please follow the steps in this article:https://customer.real.com/hc/en-us/articles/204040113
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I've sent a message to the email address associated with this community post. Please respond and we'll go from there.
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I see that you have purchased RealPlayer Plus 16. You can download RealPlayer 16 in the link below. http://cache-download.real.com/free/support/win/RealPlayer16.exe Sign in to access the plus fea...
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I suggest you to perform a clean uninstall (alone) of RealPlayer by following the below article: https://customer.real.com/hc/en-us/articles/204040013 Then, reinstall RealPlayer 16 by clicking the ...
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Anthony, I've sent a message to the email address associated with your account. Please respond and we'll go from there.