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We're sorry to hear RealPlayer Plus didn't work out for you. We have emailed you a refund confirmation.
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I am checking with our development team to confirm the (im)possibility of backing up the RealPlayer Library, including the changes made to file titles. As soon as I have it, I'll post whatever addi...
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Offizieller Kommentar To resolve issues with RealPlayer crashin, please follow the instructions from: System errors, faults, or freezes when using RealPlayer Note: If you are using Windows 10, please see also: Why does ...
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Offizieller Kommentar I have escalated your issue to our product team, but unfortunately they do not have a fix available at this time. I’m sorry for the inconvenience and want you to know that we appreciate your busine...
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Thank you for the pictures. If you are using Windows 10 as your operating system, I would advise you to try the solution from this article I found online: http://www.thewindowsclub.com/full-screen-...
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Unfortunately, it isn't possible to save the changes made to the files in the RealPlayer Library, such as captions editing - I'm sorry for the disappointment.
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Offizieller Kommentar We are trying to reproduce the issue you are describing to see if it might be a bug. For that purpose, kindly answer the following questions, so we can investigate further: 1. What is the format of...
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For assistance with downloading Microsoft's program, please contact Microsoft Support through their website: https://support.microsoft.com/en-us As to the RealPlayer sign in issue, depending on the...
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Offizieller Kommentar The easiest way to back up your RealPlayer Library would be to upload it to RealCloud - see: https://customer.real.com/hc/en-gb/articles/205645757-Backup-settings Note: You would need a RealTimes P...
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Offizieller Kommentar To resolve the issue with the video playback in RealPlayer, first please make sure your Plus features are enabled. To enable them, you need to sign in as explained here: Signing in to RealPlayer On...