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The RealPlayer Converter will be grayed out if the video or audio is not selected. If you are in RealPlayer library, you'll need to select a video first and then click on RealPlayer's Menu > Tool...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040813 Let us know the progress.
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I've sent a message to the email address associated with your account. Please respond and we'll go from there.
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When you originally purchased RealPlayer Plus, you purchased version RealPlayer 15, which was a one-time charge. With that purchase, you received updates and support of that version for no addition...
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When you originally purchased RealPlayer Plus, you purchased version 16, which was a one-time charge. With that purchase, you received updates and support of that version for no additional fees or ...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040433If you are still unable to download videos, please provide the following information:• Are you ...
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We periodically send these emails to customers who have not signed into their accounts for over 6 months. If you are still interested in using RealPlayer/RealTimes, all you need to do is sign in to...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040433 If you are still unable to download videos, please provide the following information: • Are yo...
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You can access the Plus features of a particular version only when you purchase the Plus features associated with it. For example, the plus features associated with RealPlayer 18 cannot be used in ...
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To resolve this issue, follow the below article: https://customer.real.com/hc/en-us/articles/204040433 If you are still unable to download videos, please provide the following information: • Are yo...