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Unable to burn cd

when trying to burn a cd the following message appears realplayer not working windows is looking for a solution

Keith Jennings

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To resolve this issue, please follow the steps in this article:

https://customer.real.com/hc/en-us/articles/204040853 

If this does not resolve your issue, please provide the following information:

• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• What is the operating system of your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

Viswanathan S 0 votes
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Adam,

Before I can help you, I will need some more information. Could you please be more specific about the problem you are having? Please describe exactly what it is that you are trying to do and include any error messages that you may receive. It can also be helpful to include what your computer's operating system is and what web browser you're using. 

The more specific you are, the better I will be able to assist you.

Naga 0 votes
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I would like a refund of the $24.95 this will not burn my pic to CD have tried numerous times twice I haven't been able to open it one time it would not open said default it had been moved to movie video,  other times when I think it is burning it just goes to a blank screen, I just want a refund of the $24.95

Gwen Dick 0 votes
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I have sent you an email. Please check your mail address.

Virgilio 0 votes
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