Promoted articles

• Download This Video option does not appear
  Why doesn't the Download This Video button appear on videos that I am watching? If your download is successful, but you have problems finding or playing the video, please check this list of article...

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• See video but can't hear sound (No Audio)
  Why am I not able to hear the audio when playing a video file?  To resolve your issue, please follow these steps.1.  Play any audio or video file with RealPlayer2. Right click on the volume icon in...

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• Why does RealPlayer crash every 2 hours?
  Updated April 19, 2017. We have identified and fixed a compatibility issue for RealPlayer applications with the latest Windows 10 Creators update (Version 1703). As a result, RealPlayer application...

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• How to post in our Community
  We encourage customers to post general product questions and technical support issues in our Community, and either a member of our Community or one of our support agents will respond online. Just c...

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• Signing in to RealPlayer
  How do I sign in to RealPlayer? 1. Open RealPlayer.2. Windows users: From the RealPlayer menu in the upper left, choose Sign in:   NOTE: If you see the option to Sign Out rather than Sign In, that...

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• Unable to access RealPlayer Plus (premium) features
  Why can't I access the premium features even if I have subscribed to RealTimes or bought RealPlayer Plus? If you're signed in to RealPlayer on your PC, you should be able to access all the paid fea...

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