uninstalling keeps taking me back to Real home page

jeffrey smith

• January 11, 2017 13:40

when I uninstall, it says uninstalled but still on program list but takes me to the real page offering to reinstall but no other choices. So, it won't completely uninstall. Call me 937-830-0943.  I want to reinstall the Real Cloud player 16 which I paid for but now I only have the basic player when I tried to upload an update.

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  Naga

  • January 11, 2017 20:29

  Yes, on the home page you will see the option to download the latest version of RealPlayer. To install the previous version, please consult the below article:

  https://customer.real.com/hc/en-us/articles/204040003

   

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