Unable to edit playlist tunes

David Goedeke

• June 17, 2017 22:29

Up until 2 days ago I could go into my playlists or my main music library, and edit the information, such adding artist, or adding and/or changing category or genre. Now it lets fill in or correct the information, but when I click OK it doesn't save the changes.

0

• Official comment

  

  Milena

  • June 19, 2017 14:28

  I've tried reproducing the issue you describe on the latest version of RealPlayer and I was unable to. (All the changes I made to the track information were saved successfully.)

  In order for me to investigate your issue further, please provide the exact steps you are taking when editing track information on a playlist - it would be best if you could send some screen shots showing the steps, here's how:

  Sending a screen shot to Technical Support (Windows)

  Also, please check the version of RealPlayer installed on your PC and let us know which one it is - see:

  How can I tell what version of RealTimes (RealPlayer) I have on my PC?

  Looking forward to your feedback.

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