You lost most of my music when I upgraded!!!

J Breneman

• July 05, 2017 04:30

OK, I can have it all put back in Realplayer, but why do I have to do that?? I have (had) >6500 clips in my Old Realplayer, I now have 452!!!!! Upgrading was nOT worth it!

I will be putting my old version back on my computer after I delete the new (better???) one..

Thanks, but no thanks...

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  Virgilio

  • July 05, 2017 09:51

  You can automatically scan your computer for missing files and import them to Library. Here is how to do it: https://customer.real.com/hc/en-us/articles/204041533-Files-missing-from-Library

   

  Please note that we no longer support older versions.

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