when I share on Facebook it comes back invalid source

Bill Lorance

• July 10, 2017 14:39

Since I have Real Times, I can't share on Facebook. The video is there but when I try to play it, it says it is Invalid.

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  Virgilio

  • July 11, 2017 14:33

  I suggest you to try sharing a different video to see what happens.

  
  If that doesn't work, try converting the video (https://customer.real.com/hc/en-us/articles/204042073) to some other format and then try sharing.

   

  If none of the steps works, please share the link of the video.

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  Bill Lorance

  • July 15, 2017 12:52

  I tried to re-send those videos again and magically they both worked, thanks for the input.

   

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  Virgilio

  • July 17, 2017 14:49

  I am glad to hear. If you have more questions, please let us know.

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