AirBeam Pro - RealPlayer cannot play this media file with the installed version of QuickTime.

Jason H

• August 04, 2017 15:23

I cannot play my airbeam pro files.

Get the message:

RealPlayer cannot play this media file with the installed version of QuickTime.

file:///Volumes/photo%20shoots/Shoots/AirbeamPro/17-08-03_21-38-02.mov

 

Can't find help anywhere

thanks!

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  Virgilio

  • August 07, 2017 15:25

  Please install the k-lite codec from the link below:

  http://fileforum.betanews.com/download/KLite-Codec-Pack_Full/1094057842/3

  Restart the computer and try to play the file again.

   

   

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  Jason H

  • August 24, 2017 16:56

  I believe it was just a bad file.

  Issue resolved.

  Many thanks

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  Virgilio

  • August 25, 2017 09:30

  I am glad to hear the issue is now resolved. 

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