Trimmer Feature

Gary Lyles

• August 10, 2017 17:09

My trimmer is not working properly. I can not make audio clips at all, 

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• Official comment

  

  Maria

  • August 11, 2017 10:48

  Hello,
  We're aware of this trimming issue.
  As soon as we have an update on the status of this issue, we'll email you to let you know.
  We're sorry for the inconvenience and want you to know that we appreciate your business.

   
• 

  mic ura

  • August 12, 2017 12:11

  I am waiting for about a month for the trimmer to be repaired.

  I am expecting an early repair.

  Thank you.

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• 

  Maria

  • August 14, 2017 15:25

  Hello,
  As soon as we have a fix for this issue, we'll email you to let you know.
  We're sorry for the inconvenience and want you to know that we appreciate your patience.

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• 

  Ray Duke

  • August 15, 2017 20:46

  Any idea of how long the trimming issue for audio clips will be fixed? This sure is an inconvenience for me because I used it extensively!

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• 

  Maria

  • August 16, 2017 15:37

  Hello,

  We're looking into this issue. However, we don't have any official information as to when a fix is expected.
  As soon as we have an update on the status of this issue, we'll let you know.
  We appreciate your patience.

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