CD ripping

Dave Fry

• September 11, 2017 16:08

My RP doesn't recognize that a CD is in the player and won't copy to my library. I often reboot and only occasionally does it read the CD. Not dependable at all.

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  Harold

  • September 13, 2017 11:01

  Hello,

  Please follow the steps from the link below:

  https://customer.real.com/hc/en-us/articles/204040933-RealPlayer-does-not-detect-disc-in-CD-burning-drive

  If the issue persists, please let us know.

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  Dave Fry

  • September 13, 2017 18:57

  These steps didn't solve the problem. Perhaps the burner in my computer isn't working. 

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  Harold

  • September 14, 2017 15:09

  Please check if it is a problem of the CD burner and if you need further help, please let us know.

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