Launching Real Player after download

Paul Lepri

• March 15, 2017 16:37

I redownloaded the free version of Real Player after I could not play any of my downloaded videos in my current Real Player.  I downloaded Real Player free three times and every time it states that it is fully installed, the program will not launch for me. Real Player does not appear in my current list of programs in my Control Panel and I do not have a Desktop Icon for Real Player after I checked off  during download that I wanted a desktop icon.

Why won't the program open?

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  Viswanathan S

  • March 16, 2017 01:38

  To resolve this issue, follow the below solutions:
  
  Solution 1: Deleting temporary Windows files and folders:
  
  https://customer.real.com/hc/en-us/articles/204039363
  
  Solution 2: Uninstall RealPlayer by following the article:
  
  https://customer.real.com/hc/en-us/articles/204040013/#uninstall
  
  Solution 3: Run Microsoft's Fixit program:
  
  Go to http://support.microsoft.com/mats/Program_Install_and_Uninstall and run the Fixit program. This tool is often helpful in cleaning up previous installations and fixing installer issues. Remove entries related to RealPlayer and RealDownloader.
  
  Solution 4: To download and install a new copy of the application, visit http://www.real.com/, click the Download RealPlayer for Free button, and follow the prompts to install the current version. 
  
  I hope this information helps.

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