can not do update sent to me

Ron Abramson

• June 14, 2017 15:59

I got a message to update realtimes but it will not complete.  I have a jpg of error but do not know how to upload.

It is looking for the videodownloader.msi

0

• Official comment

  

  Milena

  • June 15, 2017 09:38

  To resolve this issue, please follow the instructions from this article: "Something has gone wrong while running msiexec"

  If the issue persists after following the recommended steps, here's how to upload the screen shot of the error message, so we can investigate further:

  

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