Trimmer Not Working

null null

• June 24, 2017 20:47

I would just like to add to the list of those who have said that Real Player trimmer is not working after the latest update last week.

I am using Windows 10 and have version 18.1.8.212 of Real Player.

Have you got any idea as to how long it may take you to resolve this issue?

Gary 

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• Official comment

  

  Milena

  • June 26, 2017 11:02

  We have added you to the list of customers who have reported this issue.

  We don't have a definite time frame for the solution, however we'll make sure to notify everyone affected once it is available.

  We appreciate your patience.
• 

  John Anthony

  • June 27, 2017 17:43

  ANOTHER TRIMMER NOT WORKING

  Seems this kind of thing is frequent with Realplayer had this problem in the past with different versions JUST PAID £30 Odd for this disaster can't complete my work.

  Running Win10 with Realplayer 18 plus, updated, no trimmer function,

  unreliable, looking for alternative. Will request refund if alternative proves successfull.

  John

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• 

  Milena

  • June 28, 2017 10:40

  Sorry for the experience. Once the issue with the Trimmer is fixed, we'll let you know.

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