Can't sign in
Updated windows 10, now not signed in and can't sign in
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Official comment
If you are getting "Currently not connected to RealTimes" when trying to sign in, follow the steps from this article:
"Currently not connected to RealTimes/RealPlayer Cloud"
If this is not the problem, please describe exactly what happens when you try to sign in, so we can assist further.
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I am getting that Currently not connected to RealTimes The realplayer cloud was set as you want it to and the realpayer desktop was not, and my cpu was running about 70% after windows 10 had me update, then when I set realpayer desktop the way you wanted to be my cpu went to 100% and when I set both of them to no action my cpu is running 10 to 20% windows defender MsMpEng was doing it and realpayer is stuck on download update when I click realplayer, the update comes up first
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To resolve the problem, uninstall RealPlayer completely, delete its folders and then reinstall it as explained here: Uninstall and reinstall RealPlayer on Windows
Once you've reinstalled, try signing in again.
Let us know if this helped.
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