RealPlayer

Roy Clough

• July 03, 2017 14:15

received a update notification tried to update and as usual(should have known) installation stuck at 50%. Closed and then noticed icon gone Tried uninstalling re-installing and still can't get the thing to work happens every time on updates. 

Won't uninstall through control panel or uninstaller had to manually delete. 

Any help be appreciated 

0

• Official comment

  

  Harold

  • July 04, 2017 10:43

  Hello,

  Please try installing the program again by following the instructions below:
  
  Click here http://www.real.com/ to download and install it. You will see a Window to agree with the terms of the service, click the X at the top right corner of the window. 

  

  A smaller window will pop up. Choose Alternate Installer.
  
  

  

  Now try to sign in. If the issue persists, please contact us back.

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