Can't access my stored video files

Bill Smith

• July 09, 2017 12:57

I only see blank frames when I access my stored video files

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  Virgilio

  • July 10, 2017 13:24

  To resolve the issue, please follow the instructions from the link below:

  https://customer.real.com/hc/en-us/articles/204041513-Adjust-RealPlayer-settings-to-improve-playback-quality

   

  If the issue persists, please send me a screenshot that best describes your problem. Here is how to send a screenshot: https://customer.real.com/hc/en-us/articles/204039473-Sending-a-screen-shot-to-Technical-Support-Windows-

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