can't sign in
Currently not connected to Real Times. To reset your connection, please restart your computer.
Every time I try to sign in a Box appears: "Currently not connected to Real Times. To reset your connection, please restart your computer." Please help. Thank you!
I am using Windows 7 and have a paid subscription. I already tried going into real times and properties and making the adjustments as described but that didn't work. running version 18 da dot da dot.
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Official comment
Hello,
1 - Please follow these instructions: https://customer.real.com/hc/en-us/articles/204043323
2 - If the issue persists, despite following the above instructions, please uninstall and reinstall RealPlayer by following the instructions from this article: https://customer.real.com/hc/en-us/articles/204040013
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