Trimming Videos Problem

null null

• July 31, 2017 15:09

when I choose  to trim a video from RealPlayer Library the picture freezes, the minute counter continues as does the sound, it's obvious the film is progressing, but the screen shows a scene that is frozen.

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  Harold

  • August 01, 2017 15:13

  Hello,
  Please uninstall and reinstall the program to resolve this issue:
  https://customer.real.com/hc/en-gb/articles/204040013-Uninstall-and-reinstall-RealTimes-or-RealPlayer-on-Windows
  Please contact us again if you need further assistance.

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