Downloader doesn't work

Amber Roze

• September 23, 2017 14:27
• Edited

Since the latest update downloader doesn't work. I get this message.

0

• Official comment

  

  Maria

  • September 25, 2017 13:46

  Hello,

  Please uninstall and reinstall RealPlayer by following the steps below:

    1 - First, you need to uninstall the program by following the instructions from this article: https://customer.real.com/hc/en-us/articles/204040013
    2 - After uninstalling RealPlayer from the Control Panel, please delete the application folders. Here's how: https://customer.real.com/hc/en-us/articles/220342848
    3 - Reboot your computer and reinstall RealPlayer. You can install the current version by going to: http://www.real.com/

   

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