RealDownloader Reduced Functionality

Tony Layne

• October 04, 2017 09:56

I've been using RealPlayer's RealDownloader for over 15 years and was perfectly content with the free version. However, I'm very disappointed with the reduced functionality of the downloader packaged with RealPlayer 18; it will only download one video at a time (usually at < 1 Mbps). If the file is large, by the time it's done half the other videos in the queue show "Unable to download". If this is a gimmick to push the premium service, it's backfiring.

0

• Official comment

  

  Maria

  • October 05, 2017 09:37

  Hello,

  Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.

  As for the "Unable to download" error -- The following article should help with the issue you are having: https://customer.real.com/hc/en-us/articles/235180047?

   

Please sign in to leave a comment.