you never said what so here's everything i can think of, 1)keep my v.18 and refund my money, 2) name, dennis foley, 3) address, 3980 south 150th plaza #184,4) city & state, omaha ne. 68144, 5) hp, pc, running windows 10, using chrome. ya know, i can't think of anything else you want to know but if there's something specific you want to know then write back. let's get this sorted out so i can get on with my life... i have a verizon android tablet. model asus with the realtimes app. that's what my questions about, how do i get this to work so i can watch the video's like on my pc. my last letter explained about the way your app works and i asked how do i access the proper features to get what i want. s***, should i just go to youtube?