Update froze 60% thru & would not complete

Joyce Mendoza

• March 14, 2017 15:27

 This morning Realtimes had an update for my account.  AFTER it downloaded Norton Antivirus (that I did not need) it froze downloading the update for RealTimes.

After I restarted my computer, I need to get the update loaded!!  HOW do I do that please??

 

 

 

0

• 

  Viswanathan S

  • March 15, 2017 00:42

  To resolve this issue, please follow the steps in this article:

  https://customer.real.com/hc/en-us/articles/204040153 

  I hope this information helps.

  -1

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