LoadLibrary failed with error 1114 when RealPlayer opens

Timothy Roulhac

• May 01, 2017 22:05

 Everytime I restart my computer or open RealPlayer, I keep getting the following error:  "LoadLibrary failed with error 1114:  A dynamic link library (DLL) initialization routine failed".  I have tried uninstalling RealPlayer and re-installing it and I still get the same error.  Is there a fix to resolve this error?

I do want to add that my OS is Windows 10 Home Edition.

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• Official comment

  

  Milena

  • May 02, 2017 11:54

  We will need to do further research to determine the cause of this error. To help us investigate, please provide the following information:
  
  

  1. Is this error happening only when playing a media file, if so what format (extension)? If not, is this happening when starting RealPlayer?

  2. Have you updated RealPlayer since March 18? If not, please open RealPlayer, click the RealPlayer logo at the top left, select "Check for Update" and follow the prompts. Let us know if the error still persists after updating.

  3. Please check if the RealPlayer system tray process is working correctly by following these steps:

     a. Click on the hidden icons arrow in the lower right of your computer screen, near the clock (or press the windows icon and B on your keyboard)

     b. Right-click on the RealPlayer icon.

          c. Click "Go to RealTimes Web" -- the realtimes.real.com website should open in a new window if everything is working correctly. If this does not work, let us know.
• 

  Timothy Roulhac

  • May 06, 2017 18:44

  Hello, thank you for responding.  Below are my responses for your questions:

   

  1)  The error happens when I startup my computer or when I open RealPlayer with any file.

  2) The current version of RealPlayer is 18.1.7.343.  I have selected the "Check for Update" option and upgraded RealPlayer to version 18.1.7.344, but the error still remains when I open RealPlayer.

  3)  I have checked my system tray, but I do not have the RealPlayer process listed.

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  Milena

  • May 09, 2017 10:52

  Thank you for your cooperation!

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  Dr. Carl B. Roberts

  • May 10, 2017 22:39

  My Name is Carl and I too am having this problem. I have the latest version of RealPlayer 18.1.7.344; the program is also being run with Administrative privileges and a procedure was run to see if any system was missing ",dll" file association. I hope that i will receive a response from you soonest,

   

  Carl Roberts

  Email: cbrobert@bellsouth.net

  10th May 2017 

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• 

  Milena

  • May 11, 2017 09:46

  We will need to do further research to determine the cause of this error. To help us investigate, please provide the following information:
  
  

  1. Is this error happening only when playing a media file, if so what format (extension)? If not, is this happening when starting RealPlayer?

  2. Have you updated RealPlayer since March 18? If not, please open RealPlayer, click the RealPlayer logo at the top left, select "Check for Update" and follow the prompts. Let us know if the error still persists after updating.

  3. Please check if the RealPlayer system tray process is working correctly by following these steps:

     a. Click on the hidden icons arrow in the lower right of your computer screen, near the clock (or press the windows icon and B on your keyboard)

     b. Right-click on the RealPlayer icon.

          c. Click "Go to RealTimes Web" -- the realtimes.real.com website should open in a new window if everything is working correctly. If this does not work, let us know.

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