Realplayer wants to run a file on startup

Stephen Wolper

• May 02, 2017 21:12

Every time I start Windows 7, I get the following message:

Do you want to run the file:  ........ You can see the exact problem in the screen capture I am including. This started around when I did last update to RealPlayer:

around March 2017. RealPlayer seems to run the same but this is strange behavior. What is wrong?

 

 

 

 

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  Virgilio

  • May 03, 2017 11:13

  1- What could happen is that the program was not re-installed properly after the updates. Please run Microsoft FixIt to remove RealPlayer and all its files by clicking on the link below:
  
  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
  
  2- Install RealPlayer in safe mode as described here: https://customer.real.com/hc/en-us/articles/231760587--Something-has-gone-wrong-while-running-msiexec-

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