no image bye playing x65. mkv file. x 64 no problem

peter niekamp

• May 07, 2017 09:48

no image bye playing x65 mkv file sound is good. x 64 mkv file no problem 

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  Virgilio

  • May 08, 2017 15:15

  To resolve the issue, please re-install RealPlayer as described below:

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  If the issue persists, please convert the file to a different format. Here is how to do it: https://customer.real.com/hc/en-us/articles/204042083-Convert-video-files-to-play-on-other-devices-

   

   

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