hear sound but don't see video

J M

• May 18, 2017 18:53

I have realplayer 18 brought it on mar 22 ... it worked find at first , Microsoft did some up dates this pass week and now when I try to play a DVD I hear sound but don't see the video ....haven't been able to find any fix for this..any help with this is appreciated ... I'm fully updated ...

0

• Official comment

  

  Milena

  • May 19, 2017 08:58

  Please try the solutions from the following articles:

  No sound when playing files (Windows)

  Sound plays but video is blank, frozen, or distorted

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