imposible download after update
After update I could not download videos from any web including Real Player.
It try to download but stay long time and a message say cancel o wait for real player,I had waited long time and never do any thing
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Official comment
Hello,
If you receive the error message 'No videos to download on this page', please consult this article: https://customer.real.com/hc/en-us/articles/204169018
If these steps don't help, or if I misunderstood the problem, please provide the following information:
- What Operating System is installed on your computer (Windows XP, Vista, 7, 8, 8.1, 10)?
- What version of RealPlayer is installed on your PC? (Here's how to check the version: https://customer.real.com/hc/en-us/articles/204039513)
- What steps do you follow and what difficulties do you encounter (or when does the program crash)?
- Do you receive any error messages? What is the exact message that appears on your desktop?
- Please send us screen shots showing the steps you follow and the results. To learn how to take a screen shot, please follow the steps from the article below: https://customer.real.com/hc/en-us/articles/204039473
The more specific you are, the better I will be able to assist you.
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