Richard Magro

Richard Magro

• June 05, 2017 17:37

Was able to convert music videos to i tunes...now in the converter it will not let me check the box to convert to i tunes...i can check the box to convert to the realplayer library but not i tunes....this just started happening....why...how do i fix it....help please....

0

• Official comment

  

  Harold

  • June 06, 2017 15:33

  Hello,

  If the option to convert to iTunes is not avaiable, please uninstall and reinstall RealPlayer in order to resolve your issue:

  https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows

  If the issue persists, please let us know.

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