Downloader button appears with youtube video but download fails-no error

Marty Aron

• April 13, 2017 18:36

Downloader button shows youtube video to download but after hitting download nothing happens. I've uninstalled and reinstalled Realplayer a couple of times with no success. none of the other suggestions work.. When I use File:open: and paste video url it opens youtube but shows the old downloader at top of video. I also have to sign in to youtube again even though I'm signed in(also tells me to get chrome which I already have). Any suggestions would be welcome for I'm about to give up on Realplayer

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  Viswanathan S

  • April 13, 2017 23:46

  To resolve this issue, please follow this article:

  https://customer.real.com/hc/en-us/articles/235180047 

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