I can't get to my account setting to deactivate devices

Jeffrey Matthews

• May 02, 2017 20:53

I have a login to my account, but can't deactivate devices I keep getting white web page saying try again later 

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• Official comment

  

  Milena

  • May 03, 2017 11:18

  We've escalated this issue and our technical department is looking for a solution. Once we have a fix, we'll email you to let you know,

  We apologize for the inconvenience caused and appreciate your patience.
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  Jim Jowett

  • May 03, 2017 00:25

  I am having the same problem a bit suss when you are unable to cancel a subscription I will have to do it through PayPal

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  Milena

  • May 03, 2017 11:21

  We've added you to the list of customers experiencing this issue and we'll notify you once a solution is available.

  If you'd like us to cancel your subscription, please let us know and we'll do it from our end.

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