Games I purchased from you a few years ago

Marion Goodman

• June 08, 2017 08:48

I purchased from you 2 games Snowy Treasure Hunter II and Hotel Mahjong and my computer crashed and I lost everything please may I download them again. at the time I had had a different email address which was marion_goodman@ntlworld.com and I really would like both back

 

many thanks 

 

Marion Goodman

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  Virgilio

  • June 08, 2017 11:22

  It sounds like you need assistance from GameHouse customer support. You've reached the RealTimes support team. We are both divisions of RealNetworks, but operate separately.

  Please visit http://support.gamehouse.com for information on how to contact GameHouse support directly.

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  Tim Aswet

  • February 23, 2026 11:36

  Sorry to hear about your computer crash you should contact the original seller’s support team with your previous purchase details and old email to recover your games. Just like keeping access to your tools and updates is important for smooth performance, always check the official source for re-download options see website for more information.

   

   

   

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