sign in and connection to cloud

abdul-latif sulleiman

• May 01, 2016 19:47

I can not sign into my cloud plus. whenever i click sign in a small window pops up and it says " currently not to Real Player cloud --- please check your network connection"

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  Michell

  • May 01, 2016 21:48

  To resolve this issue, please follow the steps in this article:
  
  https://customer.real.com/hc/en-us/articles/204043323
  
  If that doesn't help, I recommend you uninstall and reinstall RealTimes. To do so, follow the steps in this article:
  
  https://customer.real.com/hc/en-us/articles/204040013

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