I've already purchased Real Player premium features but now since I uninstalled and reinstalled my burning capabilities are GONE.
Real Player plus 16
im still having trouble with my real player plus 16 I've had this for years and have already paid for it - I try to redownload and it gives me only real player - can you send me a link to download it and get rid of the other junk - I don't want the cloud or real times or anything else I just need to download videos and burn MP3 - all that other stuff has screwed it up - I need to clean everything real player off my computer and start over but I'm afraid if I do that I will lose all my info - please send me a simple download for real player plus 16 and let me know if I can wipe everything off and start over !?
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I see that you have already contacted our email support regarding the installation of older version. Please check your email.
I see that your RealTimes membership associated with this account has been cancelled. That is the reason you are unable to access the premium features. Therefore, I request you to subscribe to any one of our premium service by following this link : http://www.real.com/realplayer_pricing