You ask me to upgrade but I already have an account.

Ervin Cortez

• May 20, 2016 23:18

When I bought Real Player years ago I was using an old computer. That computer is gone. Now I am using a Laptop and it doesn't let me burn CDs or DVDs? it ask me to upgrade.  I already bought Real times also but I want to cancel it because that's just for pictures, I don't do pictures so please help. I don't know why you don't have a phone number anymore, it was easy in the past. thanks. Ervin Cortez.

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  Prasanth

  • May 20, 2016 23:48

  Apart from CD and DVD burning, RealTimes also includes the ability to create and share Stories from your photos and videos. For more information about RealTimes, refer the below article:

  https://customer.real.com/hc/en-us/articles/204336888

  Please sign into RealTimes using the email address that you used to purchase RealTimes to unlock the Plus features.

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