Can I up Grade on my computer

Clarence Reynolds

• June 07, 2016 12:19

I have windows vista. I was able to download videos and put them in my library Then download on a DVD disc. Now I can not. I was going to up grade to realplayer premium,but the pop-up is saying no longer supported. What can I do if I want to still download to a DVD disc?

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  Viswanathan S

  • June 07, 2016 17:53

  Generally, the Download This Video button will appear only if you have the latest version of RealTimes. After re-evaluating market trends, we have decided not to make RealTimes available on Windows XP or Vista.
  
  We are no longer making updates to RealPlayer Cloud, RealPlayer 16, or older versions, so we cannot guarantee that Download This Video will work when those versions are installed.
  
  You may also refer the below article:

  https://customer.real.com/hc/en-us/articles/204040433

  Note: The most current version is RealPlayer with RealTimes, available for customers on Windows 7 and higher (or Mac OS X 10.10 and higher).

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