You went wrong

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• June 15, 2016 05:00

I became a paying member several years ago. For a while I did not use your service, now I log back in and lose it all! Additionally, you can no longer download videos from YouTube! Where is my membership? It was supposed to be for life!

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  Sean

  • June 15, 2016 06:42

  We require some more information from you to locate your RealPlayer Plus purchase. I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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