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Script error screen pop ups when I try to download a video. How would I solve the problem? Help me in this matter. Thank you.

my email address is revxxxx@xxxom

Abraham Zechariah

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To resolve the script error, reset your internet explorer settings, by following this article:

https://customer.real.com/hc/en-us/articles/204039333

If that doesn't help, preform a clean uninstall and reinstall by following this link:

https://customer.real.com/hc/en-us/articles/204040013

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.

Jason 0 votes
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