I'm sorry if you think this way. I've reviewed your account and when you originally purchased RealPlayer Plus, you purchased version RealPlayer 16, which was a one-time charge. With that purchase, you received updates and support of that version for no additional fees or hidden charges. We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).
Although customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a RealPlayer Plus 18 or Premium/Unlimited subscription. A subscription unlocks many more features than just the Plus features!
See what's new in RealTimes: http://www.real.com/features?ref=cloud
However, If you would like to download the previous version RealPlayer, first uninstall the latest version from your computer by following this article:
Then, click this link to download RealPlayer 16:
After downloading the free version, sign in to access the Plus features. To know more on this click this link:https://customer.real.com/hc/en-us/articles/204040653
After you are signed in, you should see a RealPlayer Plus icon located in the upper left corner of the player.
I hope the information helps.