In the new version RealTimes the option is replaced by a star symbol at the top right corner. After you are signed in, you should see a star symbol (*) followed by your name located in the upper right corner of the player.
Note:The star symbol denotes that your Plus features has been activated.
Regarding the download issue, please follow the steps in the below link:
https://customer.real.com/hc/en-us/articles/204040623
I hope this information will help you.
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