My Old Account Suddenly Doesn't exist so I had to create this one to try and fix the problem

Gabrielle Giovinazzo

• May 23, 2016 21:29

Hello, 

 

So I got a new computer and have tried logging into the account I created and paid for service with this company , now it's saying there is no account with this email. This also, means I couldn't sign in to email you about this problem, so I had to make this one so I could get some help. I am unsure how to fix this problem. 

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  Viswanathan S

  • May 24, 2016 00:36

  I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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