dowloading from you tube on windows 8

louis Palumbo

• June 21, 2016 19:18

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  Harry

  • June 21, 2016 22:02
  • Edited

  Please provide the following information to analyze the issue:
  
  • Are you able to see the "Download This Video" option?
  • Do you receive an error message? What does it say?
  • Is this happening to all videos, on all sites or just with a particular one?
  • What web browser do you use, and which version? (See https://customer.real.com/hc/en-us/articles/207275617)
  • What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
  • Do you have any security software installed (Norton, McAfee, AVG, etc.)?
  
  The more specific you are, the better I will be able to assist you.

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