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Realdownloader plus, and all file conversion features, as well as blu-ray/DVD rewriteable capabilities

Hello. I'm Matthew Williams. My customer email upon which I conducted business with is  I've been customer since before I downloaded realplayer plus 16. I had had other versions prior. Lately I've not been able to use realplayer downloader plus, or its file conversion capabilities for at least four months. I have tried to download videos but the program keeps telling me I, "don't have enough disk space on drive."  I don't know whats going on. I've alway gotten regular updates in the past. Your telephone support line has always assisted me any problems I ever have with my PAID for software in the past. This is my fifth email and no response. I'm started to feel cheated on my investment in your company. Your telephone line appears to be not working. Is realplayer downloader down? Can anyone please get back with me on this aggravating issue? I just want my software I paid some much for back. Matthew Williams, 

Matthew Williams

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I've sent a message to the email address associated with your account. Please respond and we'll go from there.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We recommend against posting any personal contact information in a public Community forum.

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