Updating and being charged again for premium.

Peter Rosemann

• July 23, 2024 14:10

Good day,

I have been using Realplayer 22 and paid for the premium version. I get notifications to update/upgrade to version 24 but I need to pay for the service again. This is not right so I uninstalled version 24, installed version 22 and everything is back to normal. The premium charge was supposed to be a one time only charge. False advertising and scam.

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  Pravin Solanki

  • July 23, 2024 17:12

  I HAVE PAID ONE TIME PREMIUM FEES, AND EVERY TIME I GET MESSAGES TO PAY AGAIN. I HAD PAID AND WHY WE ARE ASKED AGAIN AND AGAIN TO PAY. PLEASE DO NOT BE A UNREACHABLE COMPANY, TO BREACH THE CONTRACT TERMS. IT IS UNFAIR AGAINST THE BRITISH CONTRACT LAW. IT IS UNFAIR CONTRACT TERMS.

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