John Quinton
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Activity overview
Latest activity by John Quinton-
John Quinton commented,
Hi Jane, Sorry you're having video issues. Following is the response received from support@realnetworks.zendesk.com which seemed to resolve issue: 1. Open RealPlayer.2. Go to the Library tab, right...
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John Quinton commented,
Just checking on status and potential to provide previous version of software per my comment 8 days ago. I also lost the community thread so I wanted to refresh here. Thanks!
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John Quinton commented,
While engineers are investigating this issue, is there a possibility to provide download link to version that existed on or before Sept. 2018? I didn't have the issue at that time.
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John Quinton commented,
Yes. I followed instructions provided, removed RealPlayer and reinstalled and the same issue remains with the same videos.
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John Quinton commented,
I am having the same issue. Windows 10. RealPlayer(tm) (win32) Version 18.1.16.215. DVD Burner Plugin 18.1.12.206. All videos are MP4 format. Videos play fine with media player but 5 of 24 videos a...