Virgilio
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Recent activity by Virgilio-
To help you further, please provide the following information: 1- What is the format of the file you are trying to play? 2- Do you have the same issue with all files or with particular files? 3- Ar...
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You can convert the file to the same format (mp4) again, and try to trim newly converted file.
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Hello William, To resolve your DVD burning issue, please follow the instructions below: https://customer.real.com/hc/en-us/articles/204040813-DVD-Burning-Troubleshooting-Tips-
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I sent you an email. Please check your mail box.
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To resolve the issue, please follow the instructions from the link below: https://customer.real.com/hc/en-us/articles/204043323--Currently-not-connected-to-RealTimes-RealPlayer-Cloud-
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Glad to hear it is working. Should you need more help, please let us know.
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Please follow the instructions from the link below: https://customer.real.com/hc/en-us/articles/204169018--No-videos-to-download-on-this-page- The RealDownloader update instructions through the com...
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Would you please give us more details about what happens when you try to sign in: - Is it crashing after typing in your email and password? - Are you receiving an error message? What is the message...
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For support in Japanese, please click here: https://service.jp.real.com/form/
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Please let us know if you need any assistance.